Last updated: 16 September 2026

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Olympus Auto Detailing respects your privacy. This policy explains how we collect, use and handle personal information when you contact us, make an enquiry, request a quote or book a service.

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Information We Collect

We may collect:

• Your name

• Phone number

• Email address

• Service location

• Vehicle details

• Services you are interested in

• Booking and enquiry information

• Photos of your vehicle that you provide

• Communications you have with us

• Basic website and advertising interaction data where tracking is enabled

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How We Collect Information

We may collect information when you:

• Submit an enquiry through our website

• Submit a Google Ads lead form

• Request a quote or booking

• Call or message us

• Contact us through WhatsApp, Messenger, email or social media

• Provide information while arranging or receiving a service

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How We Use Your Information

We use personal information to:

• Respond to enquiries

• Provide quotes

• Arrange and manage bookings

• Contact you about your vehicle or service

• Provide our detailing services

• Maintain customer, invoicing and accounting records

• Improve our website, advertising and customer experience

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We may also contact previous customers about relevant Olympus services or offers. You may ask us to stop marketing communications at any time.

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Google Ads and Website Tracking

Olympus Auto Detailing may use Google Ads, Google lead forms and website tracking tools to advertise our services and measure advertising performance.

If you submit information through a Google lead form, that information is provided to Olympus Auto Detailing so we can respond to your enquiry.

Where website tracking is enabled, technologies such as the Google tag may be used to measure actions such as enquiries or advertising conversions.

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Sharing of Information

We do not sell personal information.

We may use trusted services to operate our business, including:

• Wix for our website

• Google for advertising and analytics

• Meta services such as Facebook, Instagram, Messenger and WhatsApp

• MYOB for accounting and business records

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These providers may process information in accordance with their own privacy policies.

Storage and Security

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We take reasonable steps to keep personal information secure and only retain it for as long as reasonably necessary for business, customer-service, accounting or legal purposes.

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Access or Correction

You may contact us if you would like to access or correct personal information we hold about you.

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Contact

For privacy questions or requests, contact:

Olympus Auto Detailing
Box Hill North Victoria, Australia
Email: olympusautodetailingau@gmail.com.au
Phone: 0480 289 703

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